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Social, Community, and Correctional Services Managers

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NOC:0423
Occupation:Social, Community, and Correctional Services Managers
Category:Management

About the job

Nature of work:

This group includes managers who plan, organize, direct, control and evaluate the programs and activities of social service and community agencies, correctional institutions, counselling departments, labour organizations, professional associations, political parties and non-governmental organizations.

Job duties:
Managers in social, community, and correctional services perform some or all of the following duties:
  • Plan, organize, direct, control and evaluate the delivery of social and community service programs such as income maintenance, children's aid and emergency housing services.
  • Manage the operations and activities of social and community centres, correctional facilities and detention centres.
  • Administer the programs of non-governmental organizations involved with social issues such as health care, human rights, consumer protection, international development and environmental protection.
  • Administer programs of membership organizations such as political parties, labour organizations, business and professional associations.
  • Establish administrative procedures to meet objectives set by board of directors or senior management.
  • Direct and advise professional and non-professional staff delivering services and programs to the general public and to the organization or association membership.
  • Plan, administer and control budgets for programs, equipment and support services.
  • Represent their respective organizations for the purpose of government liaison and media relations.
  • Participate in policy development by preparing reports and briefs for management committees and working groups.
  • Hire and provide training for professional and non-professional staff.
Sample job titles:
  • association director
  • community services director
  • correctional services director
  • group home manager
  • non-governmental organization (NGO) manager
  • prison warden
  • trade association manager
  • women's centre manager
  • young offender services director
Skills:

To work in these fields, you need determination, confidence, and good managerial skills. You must have the ability to organize, negotiate, motivate, and communicate. You must be able to work well under pressure and make difficult decisions quickly. Good judgement and leadership skills are essential. You should also be capable of cooperating and collaborating with others.

Job requirements:
  • Managers in social, community and correctional services usually require a master's degree in a social science or administrative discipline.
Other considerations:

Managers in social, community and correctional services usually and several years of experience in a related occupation, such as a community and social service worker, social or health policy researcher, consultant or program officer, probation or parole officer, or social worker. Managers of associations and membership organizations require extensive experience in a related occupation, trade or industry. Progression to senior management positions in social, community, and correctional services is possible with additional training and experience.

Labour Market Information

Work Prospects:Good

The employment outlook over the next few years for this occupational group is “good”, which indicates the chances of a qualified individual finding work is better than average when compared to other occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to grow moderately over the next few years, which will likely provide some additional opportunities for employment. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Social, Community, and Correctional Services Managers most commonly work full-time hours. Furthermore, the jobs are typically permanent positions.

The median employment income for 72% of Social, Community, and Correctional Services Managers who worked full-time, year-round in 2015 was $52,564. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Social, Community, and Correctional Services Managers700Moderate growth110Low
Minimum: $17.60
Median: $30.29
Maximum: $41.54
Minimum: $15,119
Median: $45,468
Maximum: $99,740
Occupations in Management44,250Decline2,775Low
Minimum: $15.77
Median: $34.97
Maximum: $57.69
Minimum: $10,632
Median: $55,002
Maximum: $124,014
Social, Community, and Correctional Services ManagersCompared to: Occupations in Management
Percent employed full-time89%93%
Percent self-employed0%19%
Where will I likely work?
Area of EmploymentSocial, Community, and Correctional Services ManagersCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Southern15%x12%$30,581
Northern16%$63,99216%$33,660
Cape Breton10%$67,72913%$32,974
Halifax50%$51,58147%$41,209
Annapolis Valley10%x13%$32,958
What are the workers like?
AgeSocial, Community, and Correctional Services ManagersCompared to: All Management
% Employed% Employed
15-24x2%
25-3414%13%
35-4435%24%
45-5428%32%
55-6417%23%
65+4%6%
Median Age5049
GenderSocial, Community, and Correctional Services ManagersCompared to: Occupations in Management
% Employed% Employed
Female72%41%
Male28%59%
EducationSocial, Community, and Correctional Services ManagersCompared to: All Management
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school1.3%x6.2%$30,033
High school12.1%x23.5%$37,496
Trades certificate3.4%x7.0%$41,701
College certificate or diploma22.8%x20.6%$45,432
University certificate or diploma6.7%x3.0%$59,985
Bachelor's degree40.3%$64,36427.7%$66,107
University advanced certificate or diploma1.3%x1.9%$74,902
Master's degreeN/A$95,6699.2%$81,234
Doctorate10.7%x0.8%$83,359
Medicine, dentistry, veterinary, optometry1.3%x0.1%$79,443
Total100%100%
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.

Sources

Employment Requirements & Contacts

Regulations:
No regulating bodies were found under this occupation profile
Useful contacts:
Canadian Institute of Management - Maritimes
PO Box 463
Port Williams, NS B0P 1T0
Tel: (902) 670-0746 
Info@MaritimeCIM.com

Training Paths & Education

Program Name:Business administration and management - General
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. These programs include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.
See all institutions providing this program+
Maritime Business College - Dartmouth
45 Ochterloney Street, Suite 100
Dartmouth, NS B2Y 2N6
(902) 463-6700
admissions@maritimebusinesscollege.ca
Eastern College - Halifax
6940 Mumford Road, Suite 111
Halifax, NS B3L 0B7
(902) 423-3933
Success College
800 Sackville Drive
Lower Sackville, NS B4E 1R8
(902) 865-8283
Academy of Learning - Halifax
6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre
Halifax, NS B3L 4P1
(902) 455-3395
careers@aolhrm.com
Acadia University
15 University Avenue
Wolfville, NS B4P 2R6
(902) 542-2201
agi@acadiau.ca
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Mount Saint Vincent University
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
admissions@msvu.ca
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
St. Francis Xavier University
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
admit@stfx.ca
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
cumberland.info@nscc.ca
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
burridge.info@nscc.ca
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
kingstec.info@nscc.ca
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
lunenburg.info@nscc.ca
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
pictou.info@nscc.ca
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
strait.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
truro.info@nscc.ca
Nova Scotia Community College - Waterfront Campus & Aviation Institute
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
waterfront.info@nscc.ca
Nova Scotia Community College - Online Learning
Unit 37, 115 Chain Lake Drive
Halifax, NS B3S 1B3
(877) 491-6774
online.learning@nscc.ca
Program Name:Business administration, management and operations - Other
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program not listed above that relates to Business Administration, Management and Operations.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Program Name:Criminology
Education Level:This program is typically offered at the college or university level.
Program Description:
This instructional program class comprises any program that focuses on the systematic study of crime as a sociopathological phenomenon, the behaviour of criminals, and the social institutions evolved to respond to crime. These programs include courses in the theory of crime, psychological and social bases of criminal behaviour, social value systems and the theory of punishment, criminal law and criminal justice systems, penology, rehabilitation and recidivism, studies of specific types of crime, social attitudes and policy, and applications to specific issues in law enforcement administration and policy.
See all institutions providing this program+
Eastern College - Halifax
6940 Mumford Road, Suite 111
Halifax, NS B3L 0B7
(902) 423-3933
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Program Name:Family and community services
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that focuses on the development and implementation of public, private, and voluntary support services for individuals, families, and localities and that prepares individuals to function in a variety of occupations promoting family life, and family/community development. These programs include courses in family systems, human development, social services, community social and economic development, social policy, voluntary sector activities, and outreach and community education.
See all institutions providing this program+
Academy of Learning - Halifax
6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre
Halifax, NS B3L 4P1
(902) 455-3395
careers@aolhrm.com
Program Name:Social sciences - General
Education Level:This program is typically offered at the college or university level.
Program Description:
This instructional program class comprises any program that focuses on the general study of human social behaviour and social institutions using any of the methodologies common to the social sciences and/or history, or an undifferentiated program of study in the social sciences.
There are no schools in Nova Scotia offering this program.
Program Name:Social work - General
Education Level:This program is typically offered at the college or university level.
Program Description:
This instructional program class comprises any program that prepares individuals for the professional practice of social welfare administration and counselling, and that focuses on the study of organized means of providing basic support services for vulnerable individuals and groups. These programs include courses in social welfare policy; case work planning; social counselling and intervention strategies; administrative procedures and regulations; and specific applications in areas such as child welfare and family services, probation, employment services, and disability counselling.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
Additional resources:

There are no additional resources for this occupation.