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Electronic Service Technicians (Household and Business Equipment)

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NOC:2242
Occupation:Electronic Service Technicians (Household and Business Equipment)
Category:Engineering, Math, Science, and Information Technology

About the job

Nature of work:

Electronic service technicians service and repair household and business electronic equipment such as audio and video systems, computers and peripherals, office equipment and other consumer electronic equipment and assemblies. Alarm and security technicians install and repair intrusion alarms, closed circuit video, and access control systems. They are employed by electronic service and retail establishments, by wholesale distributors and within service departments of electronic manufacturing companies.

Job duties:
Electronic service technicians perform some or all of the following duties:
  • Install, maintain and repair household and business electronic equipment, such as televisions, radios, video cassette recorders, stereo equipment, photocopiers, computers and peripherals.
  • Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment.
  • Diagnose and locate circuit, component and equipment faults.
  • Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools.
  • Complete work orders, test and maintenance reports.
  • May supervise other electronic equipment service technicians.
Sample job titles:
  • alarm and security technician
  • audio-video service technician
  • computer service technician
  • electronic equipment installer and repairer
  • electronic service technician supervisor
  • household and business equipment technician
  • office equipment service technician
  • technical service representative - household and business equipment
Skills:

For these jobs, you should be interested in technology and discovering how things work. Good mechanical aptitude, attention to detail, and patience are necessary. You must be able to work under pressure and be able to collaborate and cooperate with others as part of a team. Effective oral and written communication skills are also important.

Job requirements:
  • Completion of a two- to three-year college program in electronics or completion of a four-year apprenticeship program in electronic servicing and repair or completion of high school or college courses in electronics and on-the-job training is required.
Other considerations:

Progression to supervisory positions is possible with experience.

Labour Market Information

Work Prospects:Fair

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia so job opportunities occur fairly regularly. The number employed in this occupation is expected to decline moderately over the next few years, which will likely limit the number of new opportunities available. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Electronic Service Technicians (Household and Business Equipment) most commonly work full-time hours. Furthermore, the jobs may either be permanent or temporary positions, as both are common.

The median employment income for 73% of Electronic Service Technicians (Household and Business Equipment) who worked full-time, year-round in 2015 was $51,583. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Electronic Service Technicians (Household and Business Equipment)1,260decline110Moderate
Minimum: $13.75
Median: $23.13
Maximum: $36.54
Minimum: $9,070
Median: $47,583
Maximum: $77,336
Occupations in Engineering, Math, Science, and Information Technology25,875Strong growth3,095Low
Minimum: $17.69
Median: $31.35
Maximum: $47.18
Minimum: $13,568
Median: $60,422
Maximum: $107,009
Electronic Service Technicians (Household and Business Equipment)Compared to: Occupations in Engineering, Math, Science, and Information Technology
Percent employed full-time90%94%
Percent self-employed7%7%
Where will I likely work?
Area of EmploymentElectronic Service Technicians (Household and Business Equipment)Compared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Southern11%x12%$30,581
Northern13%$37,59516%$33,660
Cape Breton9%$38,94613%$32,974
Halifax54%$35,87947%$41,209
Annapolis Valley14%$46,82913%$32,958
What are the workers like?
AgeElectronic Service Technicians (Household and Business Equipment)Compared to: All Engineering, Math, Science, and Information Technology
% Employed% Employed
15-2413%x
25-3421%14%
35-4420%33%
45-5428%32%
55-6415%18%
65+3%4%
Median Age4543
GenderElectronic Service Technicians (Household and Business Equipment)Compared to: Occupations in Engineering, Math, Science, and Information Technology
% Employed% Employed
Female7%20%
Male93%80%
EducationElectronic Service Technicians (Household and Business Equipment)Compared to: All Engineering, Math, Science, and Information Technology
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school2.6%x0.7%$28,107
High school16.9%$52,92012.1%$35,125
Trades certificate16.2%$57,7476.8%$54,923
College certificate or diploma52.9%$63,91333.7%$52,476
University certificate or diploma1.8%$54,2303.7%$52,446
Bachelor's degree7.4%$57,22829.7%$58,011
University advanced certificate or diplomaN/Ax2.0%$54,917
Master's degree0.7%x9.7%$37,706
Doctorate1.5%x1.7%$65,565
Medicine, dentistry, veterinary, optometryN/Ax0.1%$57,566
Total100%100%
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.

Sources

Employment Requirements & Contacts

Regulations:
Alarm and Security Technician
Certificate of Qualification (Voluntary):This job is a designated trade in Nova Scotia. Employers may require certification, however, a certificate is not needed to legally work in this job.
Regulating body:
Nova Scotia Apprenticeship Agency
2021 Brunswick Street, PO Box 578
Halifax, NS B3J 2S9
(800) 494-5651
(902) 424-0717
apprenticeship@novascotia.ca
Useful contacts:
TechNova
202 Brownlow Avenue, Cambridge 1, Suite 308
Dartmouth, NS B3B 1T5
Tel: (902) 463-3236
Fax: (902) 465-7567
info@technova.ca

Training Paths & Education

Program Name:Electrical, electronic and communications engineering technology/technician
Education Level:This program is typically offered at the trades/college level.
Program Description:
This instructional program class comprises any program that prepares individuals to apply basic engineering principles and technical skills in support of electrical, electronics and communication engineers. These programs include courses in electrical circuitry, prototype development and testing; systems analysis and testing, systems maintenance, instrument calibration, and report preparation.
See all institutions providing this program+
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
cumberland.info@nscc.ca
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
kingstec.info@nscc.ca
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
pictou.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Waterfront Campus & Aviation Institute
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
waterfront.info@nscc.ca
Program Name:Electrical/electronics equipment installation and repair - General
Education Level:This program is typically offered at the trades/college level.
Program Description:
This instructional program class comprises any program that generally prepares individuals to apply technical knowledge and skills to operate, maintain, and repair electrical and electronic equipment. These programs include courses in electrical circuitry, simple gearing, linkages and lubrication of machines and appliances, and the use of testing equipment.
See all institutions providing this program+
Apprenticeship Training
Department of Labour and Advanced Education 2021 Brunswick Street, PO Box 578
Halifax, NS B3J 2S9
(800) 494-5651
Program Name:Industrial electronics technology/technician
Education Level:This program is typically offered at the trades/college level.
Program Description:
This instructional program class comprises any program that prepares individuals to apply technical knowledge and skills to assemble, install, operate, maintain, and repair electrical/electronic equipment used in industry and manufacturing. These programs include courses in installing, maintaining and testing various types of equipment.
See all institutions providing this program+
Apprenticeship Training
Department of Labour and Advanced Education 2021 Brunswick Street, PO Box 578
Halifax, NS B3J 2S9
(800) 494-5651
Program Name:Security system installation, repair and inspection technology/technician
Education Level:This program is typically offered at the trades/college level.
Program Description:
This instructional program class comprises any program that prepares individuals to apply technical knowledge and skills to install and repair household, business, and industrial security alarms, sensors, video and sound recording devices, identification systems, protective barriers, and related technologies.
See all institutions providing this program+
Apprenticeship Training
Department of Labour and Advanced Education 2021 Brunswick Street, PO Box 578
Halifax, NS B3J 2S9
(800) 494-5651
Additional resources: