careers.novascotia.ca

Computer Network Technicians

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NOC:2281
Occupation:Computer Network Technicians
Category:Engineering, Math, Science, and Information Technology

About the job

Nature of work:

Computer network technicians establish, operate, maintain and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. They are employed in information technology units throughout the private and public sectors. Supervisors of computer network technicians are included in this group.

Job duties:
Computer network technicians perform some or all of the following duties:
  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment.
  • Evaluate and install computer hardware, networking software, operating system software and software applications.
  • Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks.
  • Provide problem-solving services to network users.
  • Install, maintain, troubleshoot and upgrade Web-server hardware and software.
  • Implement network traffic and security monitoring software, and optimize server performance.
  • Perform routine network start up and close down and maintain control records.
  • Perform data backups and disaster recovery operations.
  • Conduct tests and perform security and quality controls.
  • Control and monitor e-mail use, Web navigation, and installed software.
  • Perform shell scripting or other basic scripting tasks.
  • May supervise other workers in this group.
Sample job titles:
  • computer network technician
  • data centre operator
  • local area network (LAN) administrator
  • local area network (LAN) technician
  • network administrator
  • network support analyst
  • system administrator
  • web site administrator
  • web technician
  • wide area network (WAN) technician
Skills:

Computer and network operators and web technicians require an ability to work methodically and pay close attention to detail. They also require motor coordination and finger and manual dexterity to repair and install networking and web server equipment. You will also require an interest in learning to keep your skills current, the ability to troubleshoot and solve problems, and the communication skills required to work with computer users and other staff.

Job requirements:
  • Completion of a college or other program in computer science, network administration, Web technology or a related field is usually required.
  • Certification or training provided by software vendors may be required by some employers.
Other considerations:

Progression to computer programming, interactive media development, Web development or systems analysis is possible with experience.

Labour Market Information

Work Prospects:Good

The employment outlook over the next few years for this occupational group is “good”, which indicates the chances of a qualified individual finding work is better than average when compared to other occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia, with employment around 1,550. The number employed in this occupation is expected to grow significantly over the next few years, which will provide additional opportunities for employment. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Computer Network Technicians most commonly work full-time hours. Furthermore, the jobs are typically permanent positions. Also, a large percentage of the workforce is self-employed, which should be an important consideration for those thinking about employment in the occupation.

The median employment income for 78% of Computer Network Technicians who worked full-time, year-round in 2015 was $59,947. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Computer Network Technicians1,495Strong growth130Low
Minimum: $15.00
Median: $28.00
Maximum: $46.15
Minimum: $17,264
Median: $54,197
Maximum: $86,952
Occupations in Engineering, Math, Science, and Information Technology25,875Strong growth3,095Low
Minimum: $17.69
Median: $31.35
Maximum: $47.18
Minimum: $13,568
Median: $60,422
Maximum: $107,009
Computer Network TechniciansCompared to: Occupations in Engineering, Math, Science, and Information Technology
Percent employed full-time96%94%
Percent self-employed52%7%
Where will I likely work?
Area of EmploymentComputer Network TechniciansCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Southern8%$51,68912%$30,581
Northern9%$55,36216%$33,660
Cape Breton9%$48,58113%$32,974
Halifax66%$57,36747%$41,209
Annapolis Valley8%$48,14813%$32,958
What are the workers like?
AgeComputer Network TechniciansCompared to: All Engineering, Math, Science, and Information Technology
% Employed% Employed
15-245%x
25-3424%14%
35-4435%33%
45-5425%32%
55-6410%18%
65+1%4%
Median Age4143
GenderComputer Network TechniciansCompared to: Occupations in Engineering, Math, Science, and Information Technology
% Employed% Employed
Female18%20%
Male82%80%
EducationComputer Network TechniciansCompared to: All Engineering, Math, Science, and Information Technology
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school0.6%$25,9400.7%$28,107
High school15.1%$31,76312.1%$35,125
Trades certificate3.5%$47,7006.8%$54,923
College certificate or diploma47.8%$53,31433.7%$52,476
University certificate or diploma4.8%$41,3813.7%$52,446
Bachelor's degree23.1%$54,73829.7%$58,011
University advanced certificate or diploma1.0%$59,6602.0%$54,917
Master's degreex$48,1229.7%$37,706
Doctorate3.8%x1.7%$65,565
Medicine, dentistry, veterinary, optometryxx0.1%$57,566
Total100%100%
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.

Sources

Employment Requirements & Contacts

Regulations:
No regulating bodies were found under this occupation profile
Useful contacts:
Information and Communications Technology Council
116 Lisgar Street, Suite 300
Ottawa, ON K2P 0C2
Tel: (613) 237-8551
Fax: (613) 230-3490
info@ictc-ctic.ca 

Training Paths & Education

Program Name:Computer and information systems security
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that prepares individuals to assess the security needs of computer and network systems, recommend safeguard solutions, and manage the implementation and maintenance of security devices, systems, and procedures. These programs include courses in computer architecture, programming, and systems analysis; networking; telecommunications; cryptography; security system design; applicable laws and regulations; risk assessment and policy analysis; contingency planning; user access issues; investigation techniques; and troubleshooting.
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Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
it.info@nscc.ca
Program Name:Computer programming/programmer - General
Education Level:This program is typically offered at the trades/college level.
Program Description:
This instructional program class comprises any program that focuses on the general writing and implementation of generic and customized programs to drive operating systems and that generally prepares individuals to apply the methods and procedures of software design and programming to software installation and maintenance. These programs include courses in software design, low- and high-level languages and program writing; program customization and linking; prototype testing; troubleshooting; and related aspects of operating systems and networks.
See all institutions providing this program+
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
avc.info@nscc.ca
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
it.info@nscc.ca
Program Name:Computer systems networking and telecommunications
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that focuses on the design, implementation, and management of linked systems of computers, peripherals, and associated software to maximize efficiency and productivity, and that prepares individuals to function as network specialists and managers at various levels. These programs include courses in operating systems and applications; systems design and analysis; networking theory and solutions; types of networks; network management and control; network and flow optimization; security; configuring; and troubleshooting.
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Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Program Name:Computer/information technology administration and management - Other
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program not listed above that relates to Computer/Information Technology Administration and Management.
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Eastern College - Halifax
6940 Mumford Road, Suite 111
Halifax, NS B3L 0B7
(902) 423-3933
St. Francis Xavier University
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
admit@stfx.ca
Program Name:Information technology
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that focuses on the design of technological information systems, including computing systems, as solutions to business and research data and communications support needs. These programs include courses in the principles of computer hardware and software components, algorithms, databases, telecommunications, user tactics, application testing, and human interface design.
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Success College
800 Sackville Drive
Lower Sackville, NS B4E 1R8
(902) 865-8283
Acadia University
15 University Avenue
Wolfville, NS B4P 2R6
(902) 542-2201
agi@acadiau.ca
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Mount Saint Vincent University
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
admissions@msvu.ca
St. Francis Xavier University
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
admit@stfx.ca
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
avc.info@nscc.ca
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
burridge.info@nscc.ca
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
it.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
truro.info@nscc.ca
Nova Scotia Community College - Waterfront Campus & Aviation Institute
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
waterfront.info@nscc.ca
Program Name:System administration/administrator
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that prepares individuals to manage the computer operations and control the system configurations emanating from a specific site or network hub. These programs include courses in computer hardware and software and applications; local area (LAN) and wide area (WAN) networking; principles of information systems security; disk space and traffic load monitoring; data backup; resource allocation; and setup and takedown procedures.
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Eastern College - Halifax
6940 Mumford Road, Suite 111
Halifax, NS B3L 0B7
(902) 423-3933
Centre for Distance Education
222 George Street, Suite C
Sydney, NS B1P 1J3
(866) 446-5898
info@cd-ed.com
DaVinci College of Art and Design NS Ltd.
1577 Barrington Street
Halifax, NS B3J 1Z7
(902) 429-1847
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
avc.info@nscc.ca
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
burridge.info@nscc.ca
Program Name:System, networking and LAN/WAN management/manager
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that prepares individuals to oversee and regulate the computer system and performance requirements of an entire organization or network of satellite users. These programs include courses in performance balancing; redundancy; local area (LAN) and wide area (WAN) network management; system migration and upgrading; outage control; problem diagnosis and troubleshooting; and system maintenance budgeting and management.
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Academy of Learning - Halifax
6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre
Halifax, NS B3L 4P1
(902) 455-3395
careers@aolhrm.com
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
truro.info@nscc.ca
Program Name:Web page, digital/multimedia and information resources design
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that prepares individuals to apply HTML, XML, Javascript, graphics applications, and other authoring tools to the design, editing, and publishing (launching) of documents, images, graphics, sound, and multimedia products on the World Wide Web. These programs include courses in Internet theory; web page standards and policies; elements of web page design; user interfaces; vector tools; special effects; interactive and multimedia components; search engines; navigation; morphing; e-commerce tools; and emerging web technologies.
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Academy of Learning - Halifax
6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre
Halifax, NS B3L 4P1
(902) 455-3395
careers@aolhrm.com
Centre for Distance Education
222 George Street, Suite C
Sydney, NS B1P 1J3
(866) 446-5898
info@cd-ed.com
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
burridge.info@nscc.ca
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
it.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
truro.info@nscc.ca
Additional resources:

There are no additional resources for this occupation.