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Facility Operation and Maintenance Managers

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NOC:0714
Occupation:Facility Operation and Maintenance Managers
Category:Management

About the job

Nature of work:

Facility operation managers plan, organize, direct, control and evaluate the operations of commercial, transportation and recreational facilities and the included real estate. Facility operation managers are employed by a wide range of establishments, such as airports, harbours, canals, shopping centres, convention centres, warehouses, and recreational facilities.

Maintenance managers plan, organize, direct, control and evaluate the maintenance department within commercial, industrial, institutional, recreational and other facilities. Maintenance managers are employed by a wide range of establishments, such as office buildings, shopping centres, airports, harbours, warehouses, grain terminals, universities, schools and sports facilities, and by the maintenance and mechanical engineering departments of manufacturing and other industrial establishments.

Job duties:
Facility operation managers perform some or all of the following duties:
  • Plan, organize, direct, control and evaluate the operations of commercial, transportation and recreational facilities and the included real estate.
  • Oversee the leasing of space in the facility and the included real estate and the development of marketing strategies.
  • Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal.
  • Plan, organize, direct, control and evaluate construction projects to modify commercial, transportation and recreational facilities and real estate.
  • Oversee the installation, maintenance and repair of real estate infrastructures including machinery, equipment and electrical and mechanical systems.
  • Plan and manage the facility's operations budget.
  • Prepare or oversee the preparation of reports and statistics related to areas of responsibility.
  • Hire and oversee training and supervision of staff.
Maintenance managers perform some or all of the following duties:
  • Direct the maintenance and repair of an establishment's machinery, equipment and electrical and mechanical systems.
  • Develop and implement schedules and procedures for safety inspections and preventive maintenance programs.
  • Coordinate cleaning, snow removal and landscaping operations.
  • Administer contracts for the provision of supplies and services.
  • Plan and manage a facility's maintenance budget.
  • Hire and oversee training and supervision of staff.
Sample job titles:
  • airport manager
  • building maintenance manager
  • convention centre manager
  • director of maintenance
  • facility operations manager
  • maintenance manager
  • property manager
  • recreation facility manager
  • shopping centre manager
  • warehouse manager
Skills:

For these jobs, you need excellent communication, interpersonal, and negotiating skills along with confidence and initiative. Common sense and mathematical skills are important. You must be willing to accept new ideas, take risks, and make careful decisions. You need good written and oral communication skills and you must be able to establish effective working relationships with a variety of people. Familiarity with computers would be helpful.

Job requirements:
  • Facility operation managers require completion of a college or university program in business administration or in a discipline related to facility operation and maintenance or an equivalent combination of technical training and experience in administration or maintenance.
  • Maintenance managers require completion of a college or university program in electrical or mechanical engineering or in another discipline related to building maintenance or an equivalent combination of technical training and experience in building maintenance.
Other considerations:

Several years of supervisory experience in facility operations or maintenance are usually required.

Labour Market Information

Work Prospects:Fair

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia, with employment around 1,450. The number employed in this occupation is expected to grow slightly over the next few years, which should provide some additional opportunities for employment. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Facility Operation and Maintenance Managers most commonly work full-time hours. Furthermore, the jobs are typically permanent positions. Also, a large percentage of the workforce is self-employed which should be an important consideration for those thinking about employment in the occupation.

The median employment income for 75% of Facility Operation and Maintenance Managers who worked full-time, year-round in 2015 was $64,331. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Facility Operation and Maintenance Managers1,425Weak growth70High
Minimum: $17.63
Median: $37.36
Maximum: $46.15
Minimum: $15,007
Median: $55,859
Maximum: $102,057
Occupations in Management44,250Decline2,775Low
Minimum: $15.77
Median: $34.97
Maximum: $57.69
Minimum: $10,632
Median: $55,002
Maximum: $124,014
Facility Operation and Maintenance ManagersCompared to: Occupations in Management
Percent employed full-time95%93%
Percent self-employed72%19%
Where will I likely work?
Area of EmploymentFacility Operation and Maintenance ManagersCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Southern9%x12%$30,581
Northern13%x16%$33,660
Cape Breton11%x13%$32,974
Halifax53%x47%$41,209
Annapolis Valley14%x13%$32,958
What are the workers like?
AgeFacility Operation and Maintenance ManagersCompared to: All Management
% Employed% Employed
15-243%2%
25-3411%13%
35-4424%24%
45-5430%32%
55-6423%23%
65+8%6%
Median Age5149
GenderFacility Operation and Maintenance ManagersCompared to: Occupations in Management
% Employed% Employed
Female18%41%
Male82%59%
EducationFacility Operation and Maintenance ManagersCompared to: All Management
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school8.4%$22,0056.2%$30,033
High school29.2%$23,06323.5%$37,496
Trades certificate12.4%$31,0157.0%$41,701
College certificate or diploma30.2%$17,44920.6%$45,432
University certificate or diploma4.4%x3.0%$59,985
Bachelor's degree13.1%$26,16227.7%$66,107
University advanced certificate or diploma1.0%x1.9%$74,902
Master's degreeN/Ax9.2%$81,234
Doctorate1.3%x0.8%$83,359
Medicine, dentistry, veterinary, optometryN/Ax0.1%$79,443
Total100%100%
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.

Sources

Employment Requirements & Contacts

Regulations:
No regulating bodies were found under this occupation profile
Useful contacts:
Canadian Institute of Management - Maritimes
PO Box 463
Port Williams, NS B0P 1T0
Tel: (902) 670-0746 
Info@MaritimeCIM.com
Recreation Facility Association of Nova Scotia
5516 Spring Garden Road, 4th Floor
Halifax, NS B3J 1G6
Tel: (902) 425-5450 ext.3
Fax: (902) 425-5606
rfans@sportnovascotia.ca

Training Paths & Education

Program Name:Business administration and management - General
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. These programs include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.
See all institutions providing this program+
Maritime Business College - Dartmouth
45 Ochterloney Street, Suite 100
Dartmouth, NS B2Y 2N6
(902) 463-6700
admissions@maritimebusinesscollege.ca
Eastern College - Halifax
6940 Mumford Road, Suite 111
Halifax, NS B3L 0B7
(902) 423-3933
Success College
800 Sackville Drive
Lower Sackville, NS B4E 1R8
(902) 865-8283
Academy of Learning - Halifax
6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre
Halifax, NS B3L 4P1
(902) 455-3395
careers@aolhrm.com
Acadia University
15 University Avenue
Wolfville, NS B4P 2R6
(902) 542-2201
agi@acadiau.ca
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Mount Saint Vincent University
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
admissions@msvu.ca
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
St. Francis Xavier University
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
admit@stfx.ca
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
cumberland.info@nscc.ca
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
burridge.info@nscc.ca
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
kingstec.info@nscc.ca
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
lunenburg.info@nscc.ca
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
pictou.info@nscc.ca
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
strait.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
truro.info@nscc.ca
Nova Scotia Community College - Waterfront Campus & Aviation Institute
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
waterfront.info@nscc.ca
Nova Scotia Community College - Online Learning
Unit 37, 115 Chain Lake Drive
Halifax, NS B3S 1B3
(877) 491-6774
online.learning@nscc.ca
Program Name:Business administration, management and operations - Other
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program not listed above that relates to Business Administration, Management and Operations.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Program Name:Business/commerce - General
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that focuses on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and non-profit public and private institutions and agencies. The program prepares individuals to apply business principles and techniques in various occupational settings.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
University of King's College
6350 Coburg Road
Halifax, NS B3H 2A1
(902) 422-1271
admissions@ukings.ca
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Program Name:Engineering - General
Education Level:This program is typically offered at the university level.
Program Description:
This instructional program class comprises any program that generally prepares individuals to apply mathematical and scientific principles to solve a wide variety of practical problems in industry, social organization, public works, and commerce.
See all institutions providing this program+
Acadia University
15 University Avenue
Wolfville, NS B4P 2R6
(902) 542-2201
agi@acadiau.ca
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
St. Francis Xavier University
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
admit@stfx.ca
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Dalhousie University Faculty of Agriculture
PO Box 550
Truro, NS B2N 5E3
(902) 893-6600
enrolment.services@dal.ca
Program Name:Mechanical engineering
Education Level:This program is typically offered at the university level.
Program Description:
This instructional program class comprises any program that prepares individuals to apply mathematical and scientific principles to the design, development and operational evaluation of physical systems used in manufacturing and end-product systems used for specific uses, including machine tools, jigs and other manufacturing equipment; stationary power units and appliances; engines; self-propelled vehicles; housings and containers; hydraulic and electric systems for controlling movement; and the integration of computers and remote control with operating systems.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Program Name:Mechanical engineering/mechanical technology/technician
Education Level:This program is typically offered at the trades/college level.
Program Description:
This instructional program class comprises any program that prepares individuals to apply basic engineering principles and technical skills in support of engineers engaged in the design and development phases of a wide variety of projects involving mechanical systems. These programs include courses in principles of mechanics, applications to specific engineering systems, design testing procedures, prototype and operational testing and inspection procedures, manufacturing system-testing procedures, test equipment operation and maintenance, and report preparation.
See all institutions providing this program+
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Nova Scotia Community College - Waterfront Campus & Aviation Institute
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
waterfront.info@nscc.ca
Program Name:Operations management and supervision
Education Level:This program is typically offered at the college or university level.
Program Description:
This instructional program class comprises any program that prepares individuals to manage and direct the physical and/or technical functions of a firm or organization, particularly those relating to development, production, and manufacturing. These programs include courses in principles of general management, manufacturing and production systems, plant management, equipment maintenance management, production control, industrial labour relations and skilled trades supervision, strategic manufacturing policy, systems analysis, productivity analysis and cost control, and materials planning.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Additional resources:

There are no additional resources for this occupation.