Food Service Supervisors

Occupation:Food Service Supervisors
Category:Sales and Service

About the job

Nature of work:

Food service supervisors, supervise, direct and coordinate the activities of workers who prepare, portion and serve food. They are employed by hospitals and other health care establishments and by cafeterias, catering companies and other food service establishments.

Job duties:
Food service supervisors perform some or all of the following duties:
  • Supervise, coordinate, and schedule the activities of staff that prepare, portion and serve food.
  • Estimate and order ingredients and supplies required for meal preparation.
  • Prepare food order summaries for chef according to requests from dieticians, patients in hospitals or other customers.
  • Establish methods to meet work schedules.
  • Maintain records of stock, repairs, sales and wastage.
  • Train staff in job duties, and sanitation and safety procedures.
  • Supervise and check assembly of regular and special diet trays and delivery of food trolleys to hospital patients.
  • Ensure that food and service meet quality control standards.
  • May participate in the selection of food service staff and assist in the development of policies, procedures and budgets.
  • May plan cafeteria menus and determine related food and labour costs.
Sample job titles:
  • cafeteria supervisor
  • catering supervisor
  • food service supervisor
  • hospital food service supervisor
  • shift manager, fast food restaurant
  • unit supervisor - food services

Supervisory, organizational, leadership, and effective communications skills are essential. You must be observant, responsible, and able to enforce rules and regulations. As supervisor, you will be required to resolve problems and address the concerns of unhappy customers. Services, product lines and sales methods may change frequently. You must be prepared to keep informed and adapt to change.

Job requirements:
  • Completion of secondary school is usually required.
  • Completion of a community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or service are required.
Other considerations:

Employment opportunities are likely to be affected by economic conditions in the area, rising as the economy improves and falling when it declines. People in these jobs should be prepared to keep up with changes in product lines and sales methods. Annual incomes will depend upon many factors, including the product being sold, industry, location, qualifications, and the number of staff being supervised.

Labour Market Information

Work Prospects:Good

The employment outlook over the next few years for this occupational group is “good”, which indicates the chances of a qualified individual finding work is better than average when compared to other occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia so job opportunities occur fairly regularly. The number employed in this occupation is expected to grow moderately over the next few years, which will likely provide some additional opportunities for employment. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Food Service Supervisors most commonly work full-time hours. Furthermore, the jobs are typically permanent positions.

The median employment income for 54% of Food Service Supervisors who worked full-time, year-round in 2015 was $23,993. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Food Service Supervisors1,165Moderate growth105Low
Minimum: $11.00
Median: $12.75
Maximum: $16.50
Minimum: $6,667
Median: $20,562
Maximum: $34,294
Occupations in Sales and Service102,605Decline slightly5,260Moderate
Minimum: $10.70
Median: $12.50
Maximum: $21.17
Minimum: $2,949
Median: $16,629
Maximum: $45,086
Food Service SupervisorsCompared to: Occupations in Sales and Service
Percent employed full-time80%59%
Percent self-employed8%6%
Where will I likely work?
Area of EmploymentFood Service SupervisorsCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Cape Breton16%$18,62913%$32,974
Annapolis Valley15%$17,96713%$32,958
What are the workers like?
AgeFood Service SupervisorsCompared to: All Sales and Service
% Employed% Employed
Median Age3037
GenderFood Service SupervisorsCompared to: Occupations in Sales and Service
% Employed% Employed
EducationFood Service SupervisorsCompared to: All Sales and Service
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school13.6%$22,71918.8%$9,486
High school48.5%$22,84040.4%$12,982
Trades certificate3.0%$37,2078.0%$18,797
College certificate or diploma16.7%$26,96419.9%$19,514
University certificate or diploma0.8%x1.6%$18,279
Bachelor's degree15.2%$30,93910.0%$20,807
University advanced certificate or diplomaxx0.5%$15,716
Master's degreex$33,2770.8%$20,769
Medicine, dentistry, veterinary, optometryxx0.1%$17,368
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.


Employment Requirements & Contacts

No regulating bodies were found under this occupation profile
Useful contacts:
Restaurant Association of Nova Scotia
2830 Agricola Street Unit 1
Halifax, NS B3K 4E4
Tel: (800) 665-3463
Fax: (902) 429-0659
Canadian Society of Nutrition Management
1370 Don Mills Road, Suite 300
Toronto, ON M3B 3N7
Tel: (866) 355-2766
Fax: (416) 441-0591

Training Paths & Education

Program Name:Adult high school/secondary diploma programs
Education Level:This program is typically offered at the high school level.
Program Description:
This instructional program class comprises any program that defines the prescribed requirements, specified by the appropriate jurisdiction, for the completion of and graduation from a secondary school program of academic subject matter offered for adult learners outside of the regular secondary school program. This does not include adult compensatory education programs resulting in completion of a high school equivalency certificate or diploma.
See all institutions providing this program+
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
Nova Scotia Community College - Akerley Campus
21 Woodlawn Road
Dartmouth, NS B2W 2R7
(902) 491-4900
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
Nova Scotia Community College - Shelburne Campus
PO Box 760, 1575 Lake Road
Shelburne, NS B0T 1W0
(902) 875-8640
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
Program Name:Hotel, motel, and restaurant management
Education Level:This program is typically offered at the trades/college level.
Program Description:
This instructional program class comprises any instructional program that prepares individuals to manage operations and facilities that provide food and/or lodging services to the traveling public. These programs include courses in hospitality industry principles; supplies purchasing, storage, and control; hotel and restaurant facilities design and planning; hospitality industry law; personnel management and labour relations; financial management; facilities management; marketing and sale promotion strategies; convention and event management; front desk operations; and applications to specific types of hotel, motel, and/or restaurant operations.
See all institutions providing this program+
Nova Scotia Community College - Akerley Campus
21 Woodlawn Road
Dartmouth, NS B2W 2R7
(902) 491-4900
Additional resources:

There are no additional resources for this occupation.