Cleaning Supervisors

Occupation:Cleaning and Other Service Supervisors
Category:Sales and Service

About the job

Nature of work:

Cleaning supervisors supervise, direct and coordinate the activities of light duty, industrial or specialized cleaners and janitors. Cleaning supervisors are employed by hospitals and other health care institutions, hotels, motels, schools and other educational institutions, commercial and industrial establishments, home and office cleaning establishments and by various specialized cleaning companies. Other services supervisors Coordinate, assign and review the work of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, sports and recreation club workers, commissionaires, security guards and other service workers not elsewhere classified. They are employed by service establishments throughout the public and private sectors.

Job duties:
Cleaning and other services supervisors perform some or all of the following duties:
  • Supervise and coordinate the work of light duty, industrial, or specialized cleaners and janitors and other service workers not elsewhere classified.
  • Prepare work schedule and coordinate activities with those of other departments.
  • Resolve work-related problems and prepare and submit progress and other reports.
  • Hire and train staff in job duties, safety procedures and company policies.
  • Ensure smooth operation of computer systems, equipment, and machinery, and arrange for maintenance and repair work.
  • Prepare budget, estimate costs, and keep financial records.
  • Requisition supplies and materials.
  • Monitor quality and production levels.
  • May perform the same duties as workers supervised.
Sample job titles:
  • cleaning and maintenance supervisor
  • dry cleaning supervisor
  • head caretaker
  • head custodian - cleaning services
  • head janitor
  • housekeeping supervisor
  • park supervisor
  • rink supervisor
  • ticket clerk supervisor
  • trailer park supervisor

Supervisory, organizational, leadership, and effective communications skills are essential. You must be observant, responsible, and able to enforce rules and regulations. As supervisor, you will be required to resolve problems and address the concerns of unhappy customers/clients.

Job requirements:
  • Completion of secondary school is usually required.
  • Completion of college courses related to the area supervised may be required.
  • Previous experience in the job supervised is usually required.
  • Previous supervisory experience may be required.
  • Certification or licensing may be required for some jobs in this group (i.e., supervisors of commissionaires or security guards).
Other considerations:

Annual incomes will depend upon many factors, including industry, location, qualifications, and the number of staff being supervised. Progression to managerial positions is possible with additional training or experience.

Labour Market Information

Work Prospects:Fair

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to decline slightly over the next few years, which may affect the number of new opportunities available. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Cleaning and Other Service Supervisors most commonly work full-time hours. Furthermore, the jobs are typically temporary positions (such as a term, contract, or casual work).

The median employment income for 69% of Cleaning and Other Service Supervisors who worked full-time, year-round in 2015 was $37,205. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Cleaning Supervisors655Decline slightly65Moderate
Minimum: $12.00
Median: $16.25
Maximum: $35.71
Minimum: $7,565
Median: $30,943
Maximum: $67,820
All NS Occupations427,305Weak growth33,315Moderate
Minimum: $11.00
Median: $19.89
Maximum: $40.00
Minimum: $2,872
Median: $29,983
Maximum: $83,126
Cleaning SupervisorsCompared to: All NS Occupations
Percent employed full-time89%78%
Percent self-employed4%10%
Where will I likely work?
Area of EmploymentCleaning SupervisorsCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Cape Breton13%x13%$32,974
Annapolis Valley11%x13%$32,958
What are the workers like?
AgeCleaning SupervisorsCompared to: All Sales and Service
% Employed% Employed
Median Agex37
GenderCleaning SupervisorsCompared to: All NS Occupations
% Employed% Employed
EducationCleaning SupervisorsCompared to: All Sales and Service
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school17.6%x18.8%$9,486
High school32.4%$19,33940.4%$12,982
Trades certificate13.1%x8.0%$18,797
College certificate or diploma26.2%x19.9%$19,514
University certificate or diploma1.4%x1.6%$18,279
Bachelor's degree9.7%$11,08310.0%$20,807
University advanced certificate or diplomaN/Ax0.5%$15,716
Master's degreeN/A$31,0920.8%$20,769
Medicine, dentistry, veterinary, optometryN/Ax0.1%$17,368
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.


Employment Requirements & Contacts

No regulating bodies were found under this occupation profile
No contacts were found under this occupation profile

Training Paths & Education

Program Name:Adult high school/secondary diploma programs
Education Level:This program is typically offered at the high school level.
Program Description:
This instructional program class comprises any program that defines the prescribed requirements, specified by the appropriate jurisdiction, for the completion of and graduation from a secondary school program of academic subject matter offered for adult learners outside of the regular secondary school program. This does not include adult compensatory education programs resulting in completion of a high school equivalency certificate or diploma.
See all institutions providing this program+
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
Nova Scotia Community College - Akerley Campus
21 Woodlawn Road
Dartmouth, NS B2W 2R7
(902) 491-4900
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
Nova Scotia Community College - Shelburne Campus
PO Box 760, 1575 Lake Road
Shelburne, NS B0T 1W0
(902) 875-8640
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
Additional resources:

There are no additional resources for this occupation.