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Sales and Account Representatives in Wholesale Trade (Non-technical)

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NOC:6411
Occupation:Sales and Account Representatives in Wholesale Trade (non-technical)
Category:Sales and Service

About the job

Nature of work:

Sales representatives, wholesale trade (non-technical), sell non-technical goods and services to retail, wholesale, commercial, industrial, professional and other clients domestically and internationally. They are employed by establishments that produce or provide goods and services such as petroleum companies, food, beverage and tobacco producers, clothing manufacturers, motor vehicles and parts manufacturers, hotels, business services firms, and transportation companies. Sales representatives, wholesale trade who are supervisors are also included in this group along with auctioneers.

Job duties:
Sales representatives, wholesale trade (non-technical), perform some or all of the following duties:
  • Promote sales to existing clients.
  • Identify and solicit potential clients.
  • Provide clients with presentations on the benefits and uses of goods or services.
  • Estimate or quote prices, credit or contract terms, warranties and delivery dates.
  • Prepare or oversee preparation of sales or other contracts.
  • Consult with clients after sale or signed contracts to resolve problems and to provide ongoing support.
  • Review and adapt to information regarding product innovations, competitors and market conditions.
  • Represent companies that export and import products or services to and from foreign countries.
  • May conduct sales transactions through Internet-based electronic commerce.
  • May supervise the activities of other sales representatives.
Sample job titles:
  • advertising agent
  • commercial agent
  • commercial salesperson
  • computer services sales representative
  • exporter
  • importer
  • sales agent
  • wholesale trade representative
Skills:

This work requires excellent interpersonal and communication skills. You must be aware of customers' needs and give careful attention to detail. Strong marketing skills, as well as computer proficiency, are important for this group.

Job requirements:
  • Completion of secondary school is required.
  • A university degree or completion of a college or other program may be required.
  • Fluency in a foreign language and/or foreign country work or travel experience may be required for sales representatives seeking employment with companies that import or export goods or services.
  • Voluntary certification is available from the Canadian Professional Sales Association.
Other considerations:

Earnings will often depend upon the type of product being sold and the volume of sales made. People in these jobs should be prepared to keep up with changes in product lines and sales methods. Experience in sales or in a job related to the product or service is usually required. Supervisors and senior sales representatives require experience. Progression to sales management positions is possible with additional training or experience.

Labour Market Information

Work Prospects:Good

The employment outlook over the next few years for this occupational group is “good”, which indicates the chances of a qualified individual finding work is better than average when compared to other occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia so job opportunities occur fairly regularly. The number employed in this occupation is expected to remain largely the same over the next few years. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Sales and Account Representatives in Wholesale Trade (non-technical) most commonly work full-time hours. Furthermore, the jobs are typically permanent positions.

The median employment income for 69% of Sales and Account Representatives in Wholesale Trade (non-technical) who worked full-time, year-round in 2015 was $55,480. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Sales and Account Representatives in Wholesale Trade (Non-technical)2,195stable280Low
Minimum: $11.50
Median: $19.71
Maximum: $32.50
Minimum: $10,362
Median: $46,154
Maximum: $96,045
Occupations in Sales and Service102,605Decline slightly5,260Moderate
Minimum: $10.70
Median: $12.50
Maximum: $21.17
Minimum: $2,949
Median: $16,629
Maximum: $45,086
Sales and Account Representatives in Wholesale Trade (Non-technical)Compared to: Occupations in Sales and Service
Percent employed full-time88%59%
Percent self-employed1%6%
Where will I likely work?
Area of EmploymentSales and Account Representatives in Wholesale Trade (Non-technical)Compared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Southern6%$36,26712%$30,581
Northern13%$43,26116%$33,660
Cape Breton6%$31,79313%$32,974
Halifax64%$49,37247%$41,209
Annapolis Valley12%$43,36213%$32,958
What are the workers like?
AgeSales and Account Representatives in Wholesale Trade (Non-technical)Compared to: All Sales and Service
% Employed% Employed
15-244%x
25-3415%36%
35-4425%29%
45-5425%x
55-6423%21%
65+7%x
Median Age4837
GenderSales and Account Representatives in Wholesale Trade (Non-technical)Compared to: Occupations in Sales and Service
% Employed% Employed
Female34%60%
Male66%40%
EducationSales and Account Representatives in Wholesale Trade (Non-technical)Compared to: All Sales and Service
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school8.0%$31,54818.8%$9,486
High school32.1%$43,55640.4%$12,982
Trades certificate8.8%$46,5668.0%$18,797
College certificate or diploma23.5%$45,14919.9%$19,514
University certificate or diploma1.9%$77,4161.6%$18,279
Bachelor's degree22.5%$60,37010.0%$20,807
University advanced certificate or diploma0.8%x0.5%$15,716
Master's degreeN/A$31,4360.8%$20,769
Doctorate2.1%x0.0%$17,318
Medicine, dentistry, veterinary, optometry0.4%x0.1%$17,368
Total100%100%
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.

Sources

Employment Requirements & Contacts

Regulations:
No regulating bodies were found under this occupation profile
Useful contacts:
Nova Scotia Automobile Dealers Safety Association
P.O. Box 9410, Station A
Halifax, NS B3K 5S3
Tel: (902) 425-2445
Fax: (902) 425-2441
information@nsadsa.ca
Nova Scotia Automobile Dealers Association
6009 Quinpool Road, Suite 700
Halifax, NS B3K 5J7
Tel: (902) 425-2445
Fax: (902) 425-2441
info@nsada.ca
Canadian Professional Sales Association
655 Bay Street, Suite 400
Toronto, ON M5G 2K4
Tel: (888) 267-2772
Fax: (416) 408-2684

Training Paths & Education

Program Name:Adult high school/secondary diploma programs
Education Level:This program is typically offered at the high school level.
Program Description:
This instructional program class comprises any program that defines the prescribed requirements, specified by the appropriate jurisdiction, for the completion of and graduation from a secondary school program of academic subject matter offered for adult learners outside of the regular secondary school program. This does not include adult compensatory education programs resulting in completion of a high school equivalency certificate or diploma.
See all institutions providing this program+
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
avc.info@nscc.ca
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
cumberland.info@nscc.ca
Nova Scotia Community College - Akerley Campus
21 Woodlawn Road
Dartmouth, NS B2W 2R7
(902) 491-4900
akerley.info@nscc.ca
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
burridge.info@nscc.ca
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
kingstec.info@nscc.ca
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
lunenburg.info@nscc.ca
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
it.info@nscc.ca
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
pictou.info@nscc.ca
Nova Scotia Community College - Shelburne Campus
PO Box 760, 1575 Lake Road
Shelburne, NS B0T 1W0
(902) 875-8640
shelburne.info@nscc.ca
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
strait.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
truro.info@nscc.ca
Program Name:Business/commerce - General
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that focuses on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and non-profit public and private institutions and agencies. The program prepares individuals to apply business principles and techniques in various occupational settings.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
University of King's College
6350 Coburg Road
Halifax, NS B3H 2A1
(902) 422-1271
admissions@ukings.ca
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Program Name:Hospitality administration/management - General
Education Level:This program is typically offered at the college or university level.
Program Description:
This instructional program class comprises any program that prepares individuals to serve as general managers and directors of hospitality operations on a system-wide basis, including both travel arrangements and promotion and the provision of traveller facilities. These programs include courses in principles of operations in the travel and tourism, hotel and lodging facilities, food services, and recreation facilities industries; hospitality marketing strategies; hospitality planning; management and coordination of franchise and unit operations; business management; accounting and financial management; hospitality transportation and logistics; and hospitality industry policies and regulations.
See all institutions providing this program+
Mount Saint Vincent University
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
admissions@msvu.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Program Name:International business/trade/commerce
Education Level:This program is typically offered at the college or university level.
Program Description:
This instructional program class comprises any program that prepares individuals to manage international businesses and/or business operations. These programs include courses in the principles and processes of export sales, trade controls, foreign operations and related problems, monetary issues, international business policy, and applications to doing business in specific countries and markets.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
truro.info@nscc.ca
Program Name:Marketing/marketing management - General
Education Level:This program is typically offered at the college or university level.
Program Description:
This instructional program class comprises any program that generally prepares individuals to undertake and manage the process of developing consumer audiences and moving products from producers to consumers. These programs include courses in buyer behaviour and dynamics, principles of marketing research, demand analysis, cost-volume and profit relationships, pricing theory, marketing campaign and strategic planning, market segments, advertising methods, sales operations and management, consumer relations, retailing, and applications to specific products and markets.
See all institutions providing this program+
Acadia University
15 University Avenue
Wolfville, NS B4P 2R6
(902) 542-2201
agi@acadiau.ca
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Mount Saint Vincent University
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
admissions@msvu.ca
St. Francis Xavier University
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
admit@stfx.ca
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
cumberland.info@nscc.ca
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
kingstec.info@nscc.ca
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
lunenburg.info@nscc.ca
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
pictou.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Waterfront Campus & Aviation Institute
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
waterfront.info@nscc.ca
Additional resources:

There are no additional resources for this occupation.