Store Shelf Stockers, Clerks, and Other Order Fillers

Occupation:Store Shelf Stockers, Clerks, and Order Fillers
Category:Sales and Service

About the job

Nature of work:

Store shelf stockers, clerks, and other fillers pack customers' purchases, price items, stock shelves with merchandise, and fill mail and telephone orders. They are employed in retail establishments, such as grocery, hardware and department stores, and in warehouses.

Job duties:
Grocery clerks and store shelf stockers perform some or all of the following duties:
  • Bag, box or parcel purchases for customers or for shipment or delivery to customers.
  • Carry customers' purchases to parking lot and pack in vehicles.
  • Unpack products received by store and count, weigh or sort items.
  • Use barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory.
  • Price items using stamp or stickers according to price list.
  • Attach protective devices to products to protect against shoplifting.
  • Stock shelves and display areas and keep stock clean and in order.
  • Fill mail orders from warehouse stock.
  • Obtain articles for customers from shelf or stockroom.
  • Direct customers to location of articles sought.
  • May sweep aisles, dust display racks and perform other general cleaning duties.
  • May operate cash register and computer for electronic commerce transactions.
  • May order stock.
Sample job titles:
  • bag clerk
  • bakery assistant - food store
  • grocery clerk
  • grocery packer
  • produce clerk
  • retail shelf stocker
  • shelf stocker - supermarket
  • stock clerk - retail
  • supermarket clerk

To work in these jobs, you should have good health, physical stamina, and manual dexterity. You must also be able to work on your own and carry out instructions given by a supervisor.

Job requirements:
  • Some secondary school education is usually required.
Other considerations:

Workers in these jobs are expected to work evenings, weekends, and holidays.

Labour Market Information

Work Prospects:Good

The employment outlook over the next few years for this occupational group is “good”, which indicates the chances of a qualified individual finding work is better than average when compared to other occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia so job opportunities occur fairly regularly. The number employed in this occupation is expected to decline slightly over the next few years, which may affect the number of new opportunities available (yet overall job prospects are still considered good due to other factors). With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Store Shelf Stockers, Clerks, and Order Fillers may either be working full-time or part-time hours. Furthermore, the jobs may either be permanent or temporary positions, as both are common.

The median employment income for 31% of Store Shelf Stockers, Clerks, and Order Fillers who worked full-time, year-round in 2015 was $25,743. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Store Shelf Stockers, Clerks, and Other Order Fillers4,020decline slightly165Low
Minimum: $11.00
Median: $11.50
Maximum: $15.25
Minimum: $2,350
Median: $14,740
Maximum: $33,523
Occupations in Sales and Service102,605Decline slightly5,260Moderate
Minimum: $10.70
Median: $12.50
Maximum: $21.17
Minimum: $2,949
Median: $16,629
Maximum: $45,086
Store Shelf Stockers, Clerks, and Other Order FillersCompared to: Occupations in Sales and Service
Percent employed full-time45%59%
Percent self-employed0%6%
Where will I likely work?
Area of EmploymentStore Shelf Stockers, Clerks, and Other Order FillersCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Cape Breton14%$14,50113%$32,974
Annapolis Valley12%$13,44213%$32,958
What are the workers like?
AgeStore Shelf Stockers, Clerks, and Other Order FillersCompared to: All Sales and Service
% Employed% Employed
Median Age2937
GenderStore Shelf Stockers, Clerks, and Other Order FillersCompared to: Occupations in Sales and Service
% Employed% Employed
EducationStore Shelf Stockers, Clerks, and Other Order FillersCompared to: All Sales and Service
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school24.1%$9,82718.8%$9,486
High school50.8%$15,76940.4%$12,982
Trades certificate6.0%$19,0338.0%$18,797
College certificate or diploma14.0%$13,01419.9%$19,514
University certificate or diploma0.4%x1.6%$18,279
Bachelor's degree4.2%x10.0%$20,807
University advanced certificate or diploma0.2%x0.5%$15,716
Master's degreeN/Ax0.8%$20,769
Medicine, dentistry, veterinary, optometryN/Ax0.1%$17,368
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.


Employment Requirements & Contacts

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No contacts were found under this occupation profile

Training Paths & Education

Program Name:Adult high school/secondary diploma programs
Education Level:This program is typically offered at the high school level.
Program Description:
This instructional program class comprises any program that defines the prescribed requirements, specified by the appropriate jurisdiction, for the completion of and graduation from a secondary school program of academic subject matter offered for adult learners outside of the regular secondary school program. This does not include adult compensatory education programs resulting in completion of a high school equivalency certificate or diploma.
See all institutions providing this program+
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
Nova Scotia Community College - Akerley Campus
21 Woodlawn Road
Dartmouth, NS B2W 2R7
(902) 491-4900
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
Nova Scotia Community College - Shelburne Campus
PO Box 760, 1575 Lake Road
Shelburne, NS B0T 1W0
(902) 875-8640
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
Additional resources:

There are no additional resources for this occupation.