Other Service Support and Related Workers

Occupation:Other Service Support and Related Workers
Category:Sales and Service

About the job

Nature of work:

Dry cleaning and laundry machine operators operate machines to dry-clean or launder garments and other articles. Dry cleaning and laundry inspectors and assemblers check finished garments and other articles to ensure that they meet required standards for dry-cleaning, laundering and pressing, and assemble and bag finished garments and other articles. Other workers iron, press or otherwise finish garments and household articles. They are employed in dry cleaning, laundry and fur cleaning establishments, and in the laundries of hotels, hospitals and other institutions.

This grouping also includes other service support jobs, not elsewhere classified, primarily concerned with the provision of services. They are employed by a wide range of establishments, or may be self-employed.

Job duties:
The following is a summary of main duties for some dry cleaning, laundry, and related workers:
  • Operate dry cleaning machines and washing machines to clean dresses, suits, coats, sweaters and other garments, draperies, cushion covers, sheets, blankets, towels, and other articles.
  • Check finished garments and other articles to ensure that they are properly dry-cleaned or laundered and record damaged or improperly dry-cleaned or laundered garments and other articles.
  • Operate finishing equipment such as steam pressers, and use hand irons to finish pants, jackets, shirts, and other dry-cleaned or laundered articles.
  • Assemble and bag finished garments and other articles.
  • Match invoices with tags on garments or other articles.

Workers in this group may specialize in finishing suede, leather, fur and delicate articles.

The following is a summary of main duties for some other service support workers:
  • Beauty salon attendants shampoo, condition and dry customers' hair, assist hair stylists as directed and keep work areas clean.
  • Door attendants assist persons entering or leaving residential buildings, theatres and similar establishments and may hail taxis and assist with parcels.
  • Funeral home attendants drive hearses, arrange lights and floral displays, escort mourners, act as pallbearers and clean funeral parlours and chapels.
  • Laundromat attendants replenish vending machines, provide change, explain operation of machines to customers, clean the laundromat and arrange for the repair of broken machines and may wash, dry and fold laundry for customers; may operate dry cleaning machines for customers.
  • Parking lot attendants and car jockeys collect parking fees, issue ticket stubs, direct customers to parking spaces and park cars.
  • Ticket takers and ushers collect admission tickets or passes from patrons at entertainment events and direct patrons to their seats.
  • Other related elemental workers in this group perform services specific to the establishments in which their jobs are found.
Sample job titles:
  • beauty salon attendant
  • butler
  • dry cleaner
  • funeral home attendant
  • garage attendant
  • laundry helper
  • laundry worker
  • movie usher
  • parking lot attendant
  • toll booth attendant
  • valet

To work in these jobs, you should have the ability to perform routine, repetitive work and remain mentally alert. You must also be able to work well with others and have good customer service skills. You should enjoy operating machines and taking a methodical approach to their work.

Job requirements:
  • Some secondary school education is required for some positions within this group.
  • On-the-job training is usually provided.
  • A valid driver's licence is required for some jobs in this group.
Other considerations:

Progression to supervisory positions is possible with additional training and experience.

Workers are often expected to work evenings, weekends, and holidays.

Labour Market Information

Work Prospects:Fair

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia so job opportunities occur fairly regularly. The number employed in this occupation is expected to decline moderately over the next few years, which will likely limit the number of new opportunities available. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Other Service Support and Related Workers may either be working full-time or part-time hours. Furthermore, the jobs may either be permanent or temporary positions, as both are common.

The median employment income for 37% of Other Service Support and Related Workers who worked full-time, year-round in 2015 was $32,411. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Other Service Support and Related Workers1,060Decline85Moderate
Minimum: $11.00
Median: $12.57
Maximum: $16.23
Minimum: $2,616
Median: $19,367
Maximum: $36,745
Occupations in Sales and Service102,605Decline slightly5,260Moderate
Minimum: $10.70
Median: $12.50
Maximum: $21.17
Minimum: $2,949
Median: $16,629
Maximum: $45,086
Other Service Support and Related WorkersCompared to: Occupations in Sales and Service
Percent employed full-time55%59%
Percent self-employed2%6%
Where will I likely work?
Area of EmploymentOther Service Support and Related WorkersCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Cape Breton12%$18,18513%$32,974
Annapolis Valley13%$12,44413%$32,958
What are the workers like?
AgeOther Service Support and Related WorkersCompared to: All Sales and Service
% Employed% Employed
Median Age4937
GenderOther Service Support and Related WorkersCompared to: Occupations in Sales and Service
% Employed% Employed
EducationOther Service Support and Related WorkersCompared to: All Sales and Service
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school20.4%$23,06618.8%$9,486
High school44.7%$24,80440.4%$12,982
Trades certificate7.8%$32,8998.0%$18,797
College certificate or diploma14.9%$29,40019.9%$19,514
University certificate or diploma2.4%$8,3661.6%$18,279
Bachelor's degree8.6%$25,54510.0%$20,807
University advanced certificate or diplomaxx0.5%$15,716
Master's degreexx0.8%$20,769
Medicine, dentistry, veterinary, optometryxx0.1%$17,368
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.


Employment Requirements & Contacts

No regulating bodies were found under this occupation profile
No contacts were found under this occupation profile

Training Paths & Education

Program Name:Adult high school/secondary diploma programs
Education Level:This program is typically offered at the high school level.
Program Description:
This instructional program class comprises any program that defines the prescribed requirements, specified by the appropriate jurisdiction, for the completion of and graduation from a secondary school program of academic subject matter offered for adult learners outside of the regular secondary school program. This does not include adult compensatory education programs resulting in completion of a high school equivalency certificate or diploma.
See all institutions providing this program+
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
Nova Scotia Community College - Akerley Campus
21 Woodlawn Road
Dartmouth, NS B2W 2R7
(902) 491-4900
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
Nova Scotia Community College - Shelburne Campus
PO Box 760, 1575 Lake Road
Shelburne, NS B0T 1W0
(902) 875-8640
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
Additional resources:

There are no additional resources for this occupation.