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Telecommunications Installation and Repair Workers

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NOC:7246,7247
Occupation:Telecommunications and Cable Television Installation, and Repair/Maintenance Workers
Category:Trades and Transportation

About the job

Nature of work:

Telecommunications installation and repair workers and cable television service technicians install, arrange, remove, and maintain telephone equipment and cable outlets. This work requires climbing and working on poles, ladders, or other support structures. They are employed by cable and satellite television companies, telephone and other telecommunications transmission services establishments.

Job duties:
The following is a summary of duties for telecommunications workers:
  • Telephone installers and repairers install, arrange, remove and maintain telephone equipment, wiring and associated hardware. They test installed telephone systems to locate transmission faults and repair or replace defective and damaged telephones, wire, and associated equipment.
  • Switch network installers and repairers install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres. They inspect and test trunking systems, circuits, and equipment and then analyze test results and adjust, change or repair switching system, network, associated equipment, and software.
  • Telecommunications service testers Operate computerized testing systems to conduct service tests on customer lines and equipment to determine the nature, cause, and location of service trouble. They initiate the dispatch of appropriate repair personnel. May assist repair personnel to test lines, circuits and systems, isolate and clear cable faults and verify records.
  • Telecommunications equipment technicians install, remove and maintain various telecommunications equipment and related systems such as telex and facsimile machines, teletypewriters, mobile radios, cellular telephones, pagers and other related telecommunications equipment. They diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.
Cable television service technicians perform some or all of the following duties:
  • Communicate with subscribers and company personnel to determine work assignments.
  • Connect, disconnect and relocate cable outlets, install splitters, converters, decoders, satellite and pay TV equipment, and install other cable hardware and systems at subscriber's premises.
  • Install cable modems and software to enable Internet access at subscriber's premises.
  • Inspect, test and repair cable and satellite television signals and associated equipment at subscriber's premises.
Cable television maintenance technicians perform some or all of the following duties:
  • Maintain and repair main aerial and underground coaxial and fibre optic cable television transmission lines, trunking and related distribution and interconnecting systems including power supplies and amplifiers.
  • Inspect, monitor, test and adjust cable transmission and distribution systems.
  • Repair or replace faulty cables, power supplies, amplifiers and other associated transmission and distribution equipment.
  • Climb and work aloft on poles, ladders or other support structures.
  • Communicate with other workers to coordinate the preparation and completion of work assignments.
Sample job titles:
  • cable television maintenance technician
  • cable television technician
  • cellular telephone technician
  • communications electrician - telecommunications
  • community antenna television (CATV) technician - telecommunications
  • satellite receiving equipment installer
  • satellite television technician
  • telecommunications equipment electrician
  • telecommunications equipment inspector
  • telecommunications technician
Skills:

This work requires a good mechanical and electrical aptitude. You should have a strong background in mathematics and the sciences. Accuracy and a keen eye for detail are important. Good eyesight, colour vision, and hand-eye coordination are necessary.

Job requirements:
  • Completion of secondary school is required.
  • Combinations of the completion of a college program, apprenticeship training program, correspondence or industry courses related to the field and on-the-job training vary between specific jobs within this overall grouping.
  • Trade certification for communication technicians is available, but voluntary, in Nova Scotia.
  • Experience as an installer and repairer (telephone and switch network) is usually required for service testers.
Other considerations:

Progression to supervisory positions is possible with experience. Advances in telecommunications and multi-media technology and the ways in which they are delivered to customers may affect the type of work performed and job prospects in these jobs. Advances in technology, like high-speed Internet and digital phone services, require that workers in this group continuously upgrade their skills.

Labour Market Information

Work Prospects:Fair

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to grow moderately over the next few years, which will likely provide some additional opportunities for employment. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Telecommunications and Cable Television Installation, and Repair/Maintenance Workers most commonly work full-time hours.

The median employment income for 76% of Telecommunications and Cable Television Installation, and Repair/Maintenance Workers who worked full-time, year-round in 2015 was $66,540. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Telecommunications Installation and Repair Workers530Moderate growth95Moderate
Minimum: $14.00
Median: $25.00
Maximum: $32.00
Minimum: $17,143
Median: $62,726
Maximum: $84,095
All NS Occupations427,305Weak growth33,315Moderate
Minimum: $11.00
Median: $19.89
Maximum: $40.00
Minimum: $2,872
Median: $29,983
Maximum: $83,126
Telecommunications Installation and Repair WorkersCompared to: All NS Occupations
Percent employed full-time97%78%
Percent self-employed15%10%
Where will I likely work?
Area of EmploymentTelecommunications Installation and Repair WorkersCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Southern9%x12%$30,581
Northern13%x16%$33,660
Cape Breton9%x13%$32,974
Halifax52%x47%$41,209
Annapolis Valley17%x13%$32,958
What are the workers like?
AgeTelecommunications Installation and Repair WorkersCompared to: All Trades and Transportation
% Employed% Employed
15-243%x
25-3415%13%
35-4432%33%
45-5425%34%
55-6420%19%
65+xx
Median Agex47
GenderTelecommunications Installation and Repair WorkersCompared to: All NS Occupations
% Employed% Employed
Female6%49%
Male94%51%
EducationTelecommunications Installation and Repair WorkersCompared to: All Trades and Transportation
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school5.9%x18.2%$25,753
High school22.9%$32,38025.5%$28,089
Trades certificate14.0%x29.4%$40,890
College certificate or diploma47.5%$29,35322.6%$39,023
University certificate or diploma4.2%x1.0%$35,969
Bachelor's degree5.1%$36,2042.7%$36,972
University advanced certificate or diploma0.8%x0.2%$41,705
Master's degreeN/Ax0.3%x
DoctorateN/Ax0.0%$36,029
Medicine, dentistry, veterinary, optometryN/Ax0.0%$3,714
Total100%100%
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.

Sources

Employment Requirements & Contacts

Regulations:
Communications Technician
Trade Inactive:This trade is currently inactive in Nova Scotia. NOTE: The trade is currently regulated by LAE-Technical Safety as a Communications Cabling Specialist - see below
Regulating body:
Nova Scotia Apprenticeship Agency
2021 Brunswick Street, PO Box 578
Halifax, NS B3J 2S9
(800) 494-5651
(902) 424-0717
apprenticeship@novascotia.ca
Communications Cabling Specialist (CCS)
Certificate:Installation of communications cabling requires a permit unless exempt per regulations. CCS certificate required to obtain a permit and to perform work that is exempt from permit. Communications cabling permits are issued from the local electrical inspection department.
Regulating body:
Nova Scotia Department of Labour and Advanced Education, Technical Safety Division
5151 Terminal Road, 6th floor, PO Box 697
Halifax, NS B3J 2T8
(844) 424-3200
(902) 424-3239
No contacts were found under this occupation profile

Training Paths & Education

Program Name:Adult high school/secondary diploma programs
Education Level:This program is typically offered at the high school level.
Program Description:
This instructional program class comprises any program that defines the prescribed requirements, specified by the appropriate jurisdiction, for the completion of and graduation from a secondary school program of academic subject matter offered for adult learners outside of the regular secondary school program. This does not include adult compensatory education programs resulting in completion of a high school equivalency certificate or diploma.
See all institutions providing this program+
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
avc.info@nscc.ca
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
cumberland.info@nscc.ca
Nova Scotia Community College - Akerley Campus
21 Woodlawn Road
Dartmouth, NS B2W 2R7
(902) 491-4900
akerley.info@nscc.ca
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
burridge.info@nscc.ca
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
kingstec.info@nscc.ca
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
lunenburg.info@nscc.ca
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
it.info@nscc.ca
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
pictou.info@nscc.ca
Nova Scotia Community College - Shelburne Campus
PO Box 760, 1575 Lake Road
Shelburne, NS B0T 1W0
(902) 875-8640
shelburne.info@nscc.ca
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
strait.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
truro.info@nscc.ca
Program Name:Electrical, electronic and communications engineering technology/technician
Education Level:This program is typically offered at the trades/college level.
Program Description:
This instructional program class comprises any program that prepares individuals to apply basic engineering principles and technical skills in support of electrical, electronics and communication engineers. These programs include courses in electrical circuitry, prototype development and testing; systems analysis and testing, systems maintenance, instrument calibration, and report preparation.
See all institutions providing this program+
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
cumberland.info@nscc.ca
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
kingstec.info@nscc.ca
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
pictou.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Waterfront Campus & Aviation Institute
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
waterfront.info@nscc.ca
Additional resources:

There are no additional resources for this occupation.