Appliance Servicers and Repairers

Occupation:Appliance Servicers and Repairers
Category:Trades and Transportation

About the job

Nature of work:

Appliance servicers and repairers service and repair domestic and commercial appliances. They are employed by repair shops, appliance service companies and repair departments of retail and wholesale establishments, or they may be self-employed.

Job duties:
Small electrical appliance servicers and repairers perform some or all of the following duties:
  • Repair small electrical appliances, such as lawn and garden equipment and power tools.
  • Consult customer or refer to work order to establish nature of the appliance malfunction.
  • Observe operation of appliance and conduct voltage, resistance and other tests using electrical test equipment.
  • Refer to schematic drawings or product manuals and replace or repair parts or components using hand tools and soldering equipment.
  • Prepare estimates and written accounts of work performed.
Major appliance repairers/technicians perform some or all of the following duties:
  • Repair major electrical or gas appliances, such as domestic and commercial dishwashing equipment, stoves, laundry equipment and refrigerators in customer's home, in customer's place of business or in repair shop.
  • Consult customer or refer to work order to establish nature of the appliance malfunction.
  • Diagnose faults by checking controls, condensers, timer sequences, fans and other components using test equipment such as meters and gauges to measure resistance, current, voltage, pressure, temperature, flue gases and flow rates.
  • Refer to schematic diagrams or product manuals and disassemble appliance using hand tools.
  • Use shop equipment and specialized diagnostic and programming apparatus to repair, adjust and reprogram appliances.
  • Replace components and subcomponents and reassemble appliance using hand tools and soldering and brazing equipment.
  • Prepare estimates and written accounts of work performed.
  • May plan service routes.
Sample job titles:
  • appliance service technician
  • dishwasher repairer
  • electrical appliance repairer
  • electrical appliance technician
  • gas appliance servicer
  • refrigerator servicer
  • stove repairer
  • vacuum cleaner repairer
  • washing machine servicer

This work requires an understanding of the principles of electricity and a mechanical aptitude. You should be able to follow instructions and perform detailed work. Patience and the ability to be methodical are required when testing motors and equipment. Analytical skills are required to determine what is causing equipment to malfunction and decide on the necessary repairs. You should also have good motor coordination, physical strength, and stamina.

Job requirements:
  • Small appliance repairers usually require some specialized college or high school courses or several months of on-the-job training.
  • Major appliance repairers/technicians require some secondary school education and completion of a college program in appliance repair or completion of a three- or four-year apprenticeship program in appliance repair.
  • Appliance service technician, or appliance serviceperson, trade certification is available, but voluntary, in Nova Scotia.
  • A provincial gas fitter licence, or gas appliance technician certificate, may be required for gas appliance service technicians.
  • Red Seal Endorsement (RSE) is also available to qualified appliance service technicians upon successful completion of the interprovincial Red Seal examination.
Other considerations:

Workers may be self-employed and provide services as needed to their clients. Therefore, earnings may vary throughout the year and depend upon the person's ability to attract and retain customers. Progression to supervisory positions is possible with experience.

Labour Market Information

Work Prospects:Undetermined

This is not a large occupation in Nova Scotia so job opportunities may not be that frequent. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Appliance Servicers and Repairers most commonly work full-time hours.

The median employment income for 70% of Appliance Servicers and Repairers who worked full-time, year-round in 2015 was $44,685. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Appliance Servicers and Repairers130xxx
Minimum:  N/A
Median:  N/A
Maximum:  N/A
Minimum:  N/A
Median: $36,342
Maximum:  N/A
Occupations in Trades and Transportation57,925Decline slightly3,400High
Minimum: $13.00
Median: $20.35
Maximum: $34.00
Minimum: $7,580
Median: $37,269
Maximum: $79,787
Appliance Servicers and RepairersCompared to: Occupations in Trades and Transportation
Percent employed full-time80%89%
Percent self-employed0%13%
Where will I likely work?
Area of EmploymentAppliance Servicers and RepairersCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Cape Breton9%x13%$32,974
Annapolis Valley14%x13%$32,958
What are the workers like?
AgeAppliance Servicers and RepairersCompared to: All Trades and Transportation
% Employed% Employed
Median Age5447
GenderAppliance Servicers and RepairersCompared to: Occupations in Trades and Transportation
% Employed% Employed
EducationAppliance Servicers and RepairersCompared to: All Trades and Transportation
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high school6.5%x18.2%$25,753
High school9.7%$30,20525.5%$28,089
Trades certificate35.5%$46,58029.4%$40,890
College certificate or diploma38.7%$37,50822.6%$39,023
University certificate or diplomaxx1.0%$35,969
Bachelor's degreexx2.7%$36,972
University advanced certificate or diplomaxx0.2%$41,705
Master's degreexx0.3%x
Medicine, dentistry, veterinary, optometryxx0.0%$3,714
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.


Employment Requirements & Contacts

Appliance Service Technician
Certificate of Qualification (Voluntary):This job is a designated trade in Nova Scotia. Employers may require certification, however, a certificate is not needed to legally work in this job.
Regulating body:
Nova Scotia Apprenticeship Agency
2021 Brunswick Street, PO Box 578
Halifax, NS B3J 2S9
(800) 494-5651
(902) 424-0717
Useful contacts:
Red Seal
c/o Nova Scotia Apprenticeship Agency PO Box 578
Halifax, B3J 2S9
Tel: (902) 424-5651
Fax: (902) 424-0717
Electro-Federation Canada - Atlantic
Tel: (902) 497-1084
Association of Home Appliance Manufacturers Canada
130 Albert Street, Suite 1200
Ottawa, ON K1P 5G4
Tel: (613) 236-8428

Training Paths & Education

Program Name:Adult high school/secondary diploma programs
Education Level:This program is typically offered at the high school level.
Program Description:
This instructional program class comprises any program that defines the prescribed requirements, specified by the appropriate jurisdiction, for the completion of and graduation from a secondary school program of academic subject matter offered for adult learners outside of the regular secondary school program. This does not include adult compensatory education programs resulting in completion of a high school equivalency certificate or diploma.
See all institutions providing this program+
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
Nova Scotia Community College - Akerley Campus
21 Woodlawn Road
Dartmouth, NS B2W 2R7
(902) 491-4900
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
Nova Scotia Community College - Shelburne Campus
PO Box 760, 1575 Lake Road
Shelburne, NS B0T 1W0
(902) 875-8640
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
Program Name:Appliance installation and repair technology/technician
Education Level:This program is typically offered at the trades/college level.
Program Description:
This instructional program class comprises any program that prepares individuals to apply technical knowledge and skills to repair, install, and service major gas, electric, and consumer appliances such as stoves, microwaves, refrigerators, dryers, water heaters, washers, dishwashers, and commercial units such as ice makers and coffee makers.
See all institutions providing this program+
Apprenticeship Training
Department of Labour and Advanced Education 2021 Brunswick Street, PO Box 578
Halifax, NS B3J 2S9
(800) 494-5651
Additional resources: