careers.novascotia.ca

Employment Insurance, Immigration, Border Services, and Revenue Officers

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NOC:1228
Occupation:Employment Insurance, Immigration, Border Services, and Revenue Officers
Category:Business, Finance, and Administration

About the job

Nature of work:

This group includes government officers who administer and enforce laws and regulations related to immigration, customs, border crossing, tax revenue, employment insurance, and other government benefit services. They are employed by government agencies.

Job duties:
Employment insurance officers perform some or all of the following duties:
  • Determine the eligibility of persons applying for employment insurance benefits.
  • Ascertain the facts on such issues as reasons for loss of employment and availability for work.
  • Monitor the payments of benefits throughout the duration of a claim and investigate claimants when there appears to be fraud or abuse.
Immigration officers perform some or all of the following duties:
  • Determine admissibility of persons seeking entry into Canada by examining documents and conducting interviews.
  • Grant landed-immigrant status, admit persons, or order detention or deportation.
  • Locate and apprehend persons presumed to be infringing on immigration laws.
  • Assist in the removal of deported people by seeking authorization from receiving countries and securing necessary travel documents.
  • Appear as a witness in cases related to immigration appeals.
Border services officers and customs inspectors perform some or all of the following duties:
  • Question persons at border points to determine the admissibility of goods and assess duty.
  • Inspect baggage to detect undeclared merchandise, or contraband.
  • Inform manufacturers and shippers of customs and laws and procedures.
  • Observe fabrication of articles affected by customs laws and conduct appraisals.
  • Board carriers arriving from foreign countries to determine nature of cargo to ensure compliance with customs and commerce laws.
  • Inspect goods imported by mail.
  • May arrest and detain individuals suspected of having committed a criminal offence under the Customs Act or certain other designated Criminal Code offences until police intervention is possible.
Excise tax revenue officers perform some or all of the following duties:
  • Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud.
  • Examine accounting systems and internal controls of organizations.
  • Provide advice on reporting and evaluation methods for goods subject to taxation.
  • Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.
Sample job titles:
  • appeal officer - taxation
  • audit reviewer - taxation
  • border services officer
  • customs officer
  • employment insurance agent
  • immigration officer
  • revenue officer
  • tax collection officer
  • tax investigator
  • taxation officer
  • tax collector
Skills:

To work in this field, you need excellent organizational and verbal communication skills. You will need to analyze detailed information and prepare budgets. You must have initiative, be willing to accept new ideas, and be comfortable making decisions. You will need to keep up to date with changes in office software and computing systems.

Job requirements:
  • A bachelor's degree or college diploma is usually required.
  • Completion of specialized government training is required.
Other considerations:

Typical of most government jobs, there are no significant seasonal patterns of unemployment in these jobs and people tend to work for the full year. Several years of related administrative or regulatory experience may be required. Progression to managerial positions in these fields is possible with experience.

Labour Market Information

Work Prospects:Fair

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to grow significantly over the next few years, which will provide additional opportunities for employment. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Employment Insurance, Immigration, Border Services, and Revenue Officers most commonly work full-time hours. Furthermore, the jobs are typically permanent positions. With employment conditions being somewhat seasonal, periods of downtime or layoff throughout the year affect some workers. Also, a fair portion of the workforce is self-employed, so having the option to "work for yourself" may appeal to some individuals’ interests/motivations.

The median employment income for 67% of Employment Insurance, Immigration, Border Services, and Revenue Officers who worked full-time, year-round in 2015 was $57,623. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Employment Insurance, Immigration, Border Services, and Revenue Officers690Strong growth135Moderate
Minimum: $19.70
Median: $27.00
Maximum: $39.50
Minimum: $18,416
Median: $54,817
Maximum: $83,858
Occupations in Business, Finance, and Administration63,775Moderate growth6,600Low
Minimum: $13.00
Median: $21.03
Maximum: $35.90
Minimum: $6,754
Median: $36,515
Maximum: $70,271
Employment Insurance, Immigration, Border Services, and Revenue OfficersCompared to: Occupations in Business, Finance, and Administration
Percent employed full-time99%81%
Percent self-employed29%7%
Where will I likely work?
Area of EmploymentEmployment Insurance, Immigration, Border Services, and Revenue OfficersCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Southern4%x12%$30,581
Northern5%x16%$33,660
Cape Breton43%$48,57113%$32,974
Halifax45%$61,94547%$41,209
Annapolis Valley3%x13%$32,958
What are the workers like?
AgeEmployment Insurance, Immigration, Border Services, and Revenue OfficersCompared to: All Business, Finance, and Administration
% Employed% Employed
15-244%x
25-3418%6%
35-4425%19%
45-5427%36%
55-6422%28%
65+3%11%
Median Age4848
GenderEmployment Insurance, Immigration, Border Services, and Revenue OfficersCompared to: Occupations in Business, Finance, and Administration
% Employed% Employed
Female74%73%
Male26%27%
EducationEmployment Insurance, Immigration, Border Services, and Revenue OfficersCompared to: All Business, Finance, and Administration
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high schoolxx4.7%$23,775
High school16.4%x23.7%$30,074
Trades certificate1.8%x5.8%$32,871
College certificate or diploma35.2%$48,42234.4%$33,837
University certificate or diploma4.8%x3.0%$35,053
Bachelor's degree33.9%$53,66922.9%$39,473
University advanced certificate or diploma3.6%x1.7%$40,672
Master's degreexx3.6%$23,407
Doctorate3.6%x0.2%$48,614
Medicine, dentistry, veterinary, optometryxx0.1%$41,688
Total100%100%
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.

Sources

Employment Requirements & Contacts

Regulations:
No regulating bodies were found under this occupation profile
Useful contacts:
Public Service Commission of Canada - Atlantic
1505 Barrington Street, Suite 1525, Maritime Centre
Halifax, NS B3J 3Y6
Tel: (877) 998-7979
Fax: (888) 457-5333
job-emplois@psc-cfp.gc.ca

Training Paths & Education

Program Name:Business administration and management - General
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. These programs include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.
See all institutions providing this program+
Maritime Business College - Dartmouth
45 Ochterloney Street, Suite 100
Dartmouth, NS B2Y 2N6
(902) 463-6700
admissions@maritimebusinesscollege.ca
Eastern College - Halifax
6940 Mumford Road, Suite 111
Halifax, NS B3L 0B7
(902) 423-3933
Success College
800 Sackville Drive
Lower Sackville, NS B4E 1R8
(902) 865-8283
Academy of Learning - Halifax
6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre
Halifax, NS B3L 4P1
(902) 455-3395
careers@aolhrm.com
Acadia University
15 University Avenue
Wolfville, NS B4P 2R6
(902) 542-2201
agi@acadiau.ca
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Mount Saint Vincent University
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
admissions@msvu.ca
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
St. Francis Xavier University
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
admit@stfx.ca
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
cumberland.info@nscc.ca
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
burridge.info@nscc.ca
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
kingstec.info@nscc.ca
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
lunenburg.info@nscc.ca
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
pictou.info@nscc.ca
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
strait.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
truro.info@nscc.ca
Nova Scotia Community College - Waterfront Campus & Aviation Institute
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
waterfront.info@nscc.ca
Nova Scotia Community College - Online Learning
Unit 37, 115 Chain Lake Drive
Halifax, NS B3S 1B3
(877) 491-6774
online.learning@nscc.ca
Program Name:Business administration, management and operations - Other
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program not listed above that relates to Business Administration, Management and Operations.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Program Name:Business/commerce - General
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that focuses on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and non-profit public and private institutions and agencies. The program prepares individuals to apply business principles and techniques in various occupational settings.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
University of King's College
6350 Coburg Road
Halifax, NS B3H 2A1
(902) 422-1271
admissions@ukings.ca
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Program Name:French language and literature (Canada) - General
Education Level:This program is typically offered at the college or university level.
Program Description:
This instructional program class comprises any general program that focuses on the French language, including its history, structure and related communications skills; and the literature and culture of French-speaking peoples.
See all institutions providing this program+
Acadia University
15 University Avenue
Wolfville, NS B4P 2R6
(902) 542-2201
agi@acadiau.ca
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
University of King's College
6350 Coburg Road
Halifax, NS B3H 2A1
(902) 422-1271
admissions@ukings.ca
Mount Saint Vincent University
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
admissions@msvu.ca
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
St. Francis Xavier University
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
admit@stfx.ca
Saint Mary's University
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
admission.status@smu.ca
Cape Breton University
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
registrar@cbu.ca
Program Name:International public policy analysis
Education Level:This program is typically offered at the university level.
Program Description:
This instructional program class comprises any program that focuses on the systematic analysis of public policy issues related to relationships among nations and among governments and non-governmental entities. These programs include courses in international politics, governance, financial policy, and security affairs; globalization; economic and social policies of developing nations; and applications to specific public policy topics such as labour and employment, immigration, and human rights.
See all institutions providing this program+
Dalhousie University
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
admissions@dal.ca
Additional resources:

There are no additional resources for this occupation.