careers.novascotia.ca

Correspondence, Publication, and Regulatory Clerks

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NOC:1452
Occupation:Correspondence, Publication, and Regulatory Clerks
Category:Business, Finance, and Administration

About the job

Nature of work:

Clerks in this group write correspondence, proofread material for accuracy, compile material for publication, verify, record and process forms and documents, such as applications, licences, permits, contracts, registrations and requisitions, and perform other related clerical duties in accordance with established procedures, guidelines and schedules. They are employed by newspapers, periodicals, publishing firms and by establishments throughout the private and public sectors.

Job duties:
The following is a summary of main duties for some jobs in this group:
  • Classified advertising clerks receive customers' orders for classified advertising, write and edit copy, calculate advertising costs and bill customers.
  • Correspondence clerks write business and government correspondence such as replies to requests for information and assistance, damage claims, credit and billing enquiries and service complaints.
  • Editorial assistants and publication clerks assist in the preparation of periodicals, advertisements, catalogues, directories and other material for publication; proofread material; verify facts and conduct research.
  • Proofreaders read material prior to publication to detect and mark for correction any grammatical, typographical or compositional errors within tight deadlines.
  • Readers and press clippers read newspapers, magazines, press releases and other publications to locate and file articles of interest to staff and clients.
  • Regulatory clerks compile, verify, record and process applications, licences, permits, contracts, registrations, requisitions and other forms and documents in accordance with established procedures using processing systems; and authorize and issue licences, permits, registration papers, reimbursements and other material after requested documents have been processed and approved.
Sample job titles:
  • advertising clerk
  • archives clerk
  • compiler
  • correspondence clerk
  • customs and excise clerk
  • editorial assistant
  • passport clerk
  • permit clerk
  • proofreader
  • registry clerk
Skills:

The widespread application of computer technology to the duties performed by many clerks means that a solid foundation in computer skills is often necessary for entry into these jobs. Good communication and interpersonal skills are important, along with a willingness to learn and adapt to continually changing equipment and software. You should also be cooperative and able to work as part of a team.

Job requirements:
  • Completion of secondary school is required.
  • Additional courses or a diploma in writing, journalism or a related field may be required.
Other considerations:

Previous clerical or administrative experience may be required. Progression to supervisory positions is possible with experience.

Labour Market Information

Work Prospects:Fair

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to decline slightly over the next few years, which may affect the number of new opportunities available. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Correspondence, Publication, and Regulatory Clerks most commonly work full-time hours. Furthermore, the jobs are typically permanent positions.

The median employment income for 59% of Correspondence, Publication, and Regulatory Clerks who worked full-time, year-round in 2015 was $47,326. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

OccupationEstimated employment in 2018Estimated change in employment between 2017 and 2019Estimated openings due to growth and retirements, 2017-2019Estimated rate of unemployment in 2018 Estimated hourly earnings in 2015 (learn more)Estimated annual earnings in 2015
Correspondence, Publication, and Regulatory Clerks525decline slightly60Low
Minimum: $14.00
Median: $22.90
Maximum: $29.74
Minimum: $10,965
Median: $40,377
Maximum: $71,607
Occupations in Business, Finance, and Administration63,775Moderate growth6,600Low
Minimum: $13.00
Median: $21.03
Maximum: $35.90
Minimum: $6,754
Median: $36,515
Maximum: $70,271
Correspondence, Publication, and Regulatory ClerksCompared to: Occupations in Business, Finance, and Administration
Percent employed full-time89%81%
Percent self-employed2%7%
Where will I likely work?
Area of EmploymentCorrespondence, Publication, and Regulatory ClerksCompared to: All NS Occupations
% EmployedMedian Annual Income% EmployedMedian Annual Income
Southern8%x12%$30,581
Northern14%x16%$33,660
Cape Breton20%x13%$32,974
Halifax50%$30,65547%$41,209
Annapolis Valley8%x13%$32,958
What are the workers like?
AgeCorrespondence, Publication, and Regulatory ClerksCompared to: All Business, Finance, and Administration
% Employed% Employed
15-243%x
25-3435%6%
35-4426%19%
45-5416%36%
55-6416%28%
65+4%11%
Median Age4848
GenderCorrespondence, Publication, and Regulatory ClerksCompared to: Occupations in Business, Finance, and Administration
% Employed% Employed
Female68%73%
Male32%27%
EducationCorrespondence, Publication, and Regulatory ClerksCompared to: All Business, Finance, and Administration
% EmployedMedian Annual Income% EmployedMedian Annual Income
Less than high schoolN/Ax4.7%$23,775
High school16.4%$16,27523.7%$30,074
Trades certificate6.6%x5.8%$32,871
College certificate or diploma35.2%$22,22034.4%$33,837
University certificate or diploma1.6%x3.0%$35,053
Bachelor's degree32.8%$26,50522.9%$39,473
University advanced certificate or diploma1.6%x1.7%$40,672
Master's degreeN/A$23,7583.6%$23,407
Doctorate5.7%x0.2%$48,614
Medicine, dentistry, veterinary, optometry1.6%x0.1%$41,688
Total100%100%
Wage Disclaimer

Hourly earnings data are from the Labour Force Survey by Statistics Canada. Data are not available for all occupations. Hourly earnings are calculated based on usual hours worked per week. This is how an annual salary, for instance, gets converted to an hourly rate. The data include full and part-time workers along with new and experienced workers. Self-employed workers are excluded.

Annual employment income data reported in the Work Prospects section, are from the 2011 National Household Survey by Statistics Canada. Much of the data (around 70%) came directly from tax records. The data relates to the year 2010 and includes total wages and salaries and net income from self-employment.

Sources

Employment Requirements & Contacts

Regulations:
No regulating bodies were found under this occupation profile
Useful contacts:
International Association of Administrative Professionals (IAAP)
10502 N Ambassador Dr., Ste. 100
Kansas City, Missouri 64153
Tel: (816) 891-6600
Fax: (816) 891-9118
iaap.canadaeast@gmail.com

Training Paths & Education

Program Name:Adult high school/secondary diploma programs
Education Level:This program is typically offered at the high school level.
Program Description:
This instructional program class comprises any program that defines the prescribed requirements, specified by the appropriate jurisdiction, for the completion of and graduation from a secondary school program of academic subject matter offered for adult learners outside of the regular secondary school program. This does not include adult compensatory education programs resulting in completion of a high school equivalency certificate or diploma.
See all institutions providing this program+
Universite Sainte-Anne
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
Blanche.Theriault@usainteanne.ca
Nova Scotia Community College - Annapolis Valley Campus
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
avc.info@nscc.ca
Nova Scotia Community College - Cumberland Campus
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
cumberland.info@nscc.ca
Nova Scotia Community College - Akerley Campus
21 Woodlawn Road
Dartmouth, NS B2W 2R7
(902) 491-4900
akerley.info@nscc.ca
Nova Scotia Community College - Burridge Campus
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
burridge.info@nscc.ca
Nova Scotia Community College - Kingstec Campus
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
kingstec.info@nscc.ca
Nova Scotia Community College - Lunenburg Campus
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
lunenburg.info@nscc.ca
Nova Scotia Community College - Institute of Technology Campus
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
it.info@nscc.ca
Nova Scotia Community College - Pictou Campus & School of Fisheries
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
pictou.info@nscc.ca
Nova Scotia Community College - Shelburne Campus
PO Box 760, 1575 Lake Road
Shelburne, NS B0T 1W0
(902) 875-8640
shelburne.info@nscc.ca
Nova Scotia Community College - Strait Area Campus & Nautical Institute
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
strait.info@nscc.ca
Nova Scotia Community College - Marconi Campus
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
marconi.info@nscc.ca
Nova Scotia Community College - Truro Campus
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
truro.info@nscc.ca
Program Name:Customer service support/call centre/teleservice operation
Education Level:This program is typically offered at the trades/college level.
Program Description:
This instructional program class comprises any program that prepares individuals to assist customers with inquiries and problems in frontline call centres, help desks, teleservice centres, and online. These programs include courses in user interfaces and user behaviour; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.
There are no schools in Nova Scotia offering this program.
Program Name:General office occupations and clerical services
Education Level:This program may be offered at the college, trades, or university level.
Program Description:
This instructional program class comprises any program that prepares individuals to provide basic administrative support under the supervision of office managers, administrative assistants, secretaries, and other office personnel. These programs include courses in typing, keyboarding, filing, general business correspondence, office equipment operation, and communications skills.
See all institutions providing this program+
Academy of Learning - Halifax
6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre
Halifax, NS B3L 4P1
(902) 455-3395
careers@aolhrm.com
Centre for Distance Education
222 George Street, Suite C
Sydney, NS B1P 1J3
(866) 446-5898
info@cd-ed.com
Program Name:Radio and television
Education Level:This program is typically offered at the college or university level.
Program Description:
This instructional program class comprises any program that focuses on the theories, methods, and techniques used to plan, produce, and distribute audio and video programs and messages, and that prepares individuals to function as staff, producers, directors, and managers of radio and television shows and media organizations. These programs include courses in media aesthetics; planning, scheduling, and production; writing and editing; performing and directing; personnel and facilities management; marketing and distribution; media regulations, law, and policy; and principles of broadcast technology.
See all institutions providing this program+
Nova Scotia Community College - Waterfront Campus & Aviation Institute
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
waterfront.info@nscc.ca
Additional resources:

There are no additional resources for this occupation.